Log into your account here: Care Inspectorate digital portal

Over the last couple of years, we have been updating our IT systems and launched our digital portal for care services and providers in early 2021.  Some of the main features of our digital portal include the ability to view your service and provider information, download your registration certificate and make changes to your contact details, all of which are updated instantly, ensuring that we always have the most up to date information about your service.  

You can also apply to make changes to your registration, such as applying for a variation, applying to become inactive or even cancel your registration.  For help using these features, please visit our guide to using the digital portal.

We have also moved a number of our forms from our eForms system to the new portal.  We have produced a table to help you determine which system to use.

Latest improvements to the digital portal

7 November 2023

We have listened to feedback from users and we are pleased to announce we have launched some improvements to the portal.

These changes include: 

  • a designated provider area on the portal where you can manage your provider details.
  • ability to make applications to register new care services on behalf of your provider.  Your provider information will be pre-populated in the application form so you do not need to enter it again.
  • new portal access permissions. User accounts can have access as a provider or as a service. This means the right people have appropriate access and the provider has control over who can access and change information on behalf of the provider or a service.

 We have updated our guide to using the digital portal to support users with the changes.